Research before pixels.
No design work starts without user interviews. We refuse engagements that demand we skip the research phase.
Design & Build
Product interfaces that survive users.
UX research, interface design and design systems for product teams. We design for the third user — the one whose workflow doesn't match the demo path — not for the executive review meeting.
Deliverables
What you actually get.
UI / UX engagements come in two shapes: a single-product redesign, or an ongoing design partnership. The deliverables below are the redesign default.
- 01
User research synthesis
Interviews with 5–8 real users, synthesised into a documented journey map with friction points marked.
- 02
Information architecture
Sitemap, navigation, and primary user flows — tested against real tasks before any pixels are pushed.
- 03
Hi-fi UI design
Every screen, every state, every breakpoint. Annotated for development, documented in Figma.
- 04
Design system
Tokens, components, motion specs and accessibility annotations — built for the developer who will inherit it.
- 05
Prototype
A clickable prototype of the primary user flow, used both for usability testing and for stakeholder review.
- 06
Usability test report
Five-user round of testing on the prototype with documented insights and explicit recommended changes.
Why this works
Three structural reasons.
Three reasons product UX work most often fails to land — and how we counter each one.
Design system, not screens.
Every screen is a composition of documented components. New screens take hours; visual rewrites take days, not months.
Accessibility by default.
WCAG 2.2 AA contrast, keyboard navigation and screen reader patterns baked in at the component level — not retrofitted in QA.
Engagement shape
How a typical project runs.
Every engagement is scoped against your audit, but the rhythm below is the default.
- 01
Audit
Read-only access to your existing analytics, search console, ad accounts and codebase. Three ranked recommendations delivered in writing inside a week.
- 02
Plan
Scoped milestone-priced roadmap with named accountable lead, fixed total, and explicit success metrics. One week, fixed fee.
- 03
Build
Weekly Friday demos. Staging URL from day three. Production push the moment a milestone is genuinely done.
- 04
Operate
Optional monthly retainer for ongoing iteration and performance. Cancellable any month with one month notice.
FAQ
Common questions about UI / UX Design.
Yes — Sprint-band research engagements are common, especially before a board presentation or a funding round. 5-user studies turn around in 2 weeks.
Yes — many engagements run alongside an in-house team rather than replacing one. We pair on systems work and take on the harder problems.
Yes — Figma files include redlines, motion specs and accessibility annotations. We pair with the engineering team during build, not just throw files over a wall.
Website Design is marketing-site focused. UI / UX is for product interfaces with authenticated user flows, state and complexity. They share methodology but the deliverables differ.
Next step
Want this scoped against your ui / ux design?
Want this scoped against your ui / ux design?
The audit will tell you whether it's the right next move.
Book a free audit and we'll show you what the engagement would look like, the timeline, and the indicative cost — all before any contract.